If you can't fix a problem with a Ricoh machine, do not contact IT for assistance. Contact Peter Thayer about a Ricoh machine issue and he will subsequently contact Ricoh directly for help. To ensure that no one attempts to use a machine that needs to be fixed, tape on 'Out of Order' card on it.
To clear paper jams, follow the instructions on the Ricoh machine display screen.
If a machine is in need of a toner cartridge replacement, do the following:
Beginning Steps for Both USB Print and Scan Functions
If you chose 'Print from Storage Device' in Step 6 above, follow these remaining instructions: |
If you chose 'Scan to Storage Device' in Step 6 above, follow these remaining instructions: |
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