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Legacy Library

Library Reference Assistant Resource Guide: Ricoh - Scanning

Getting help with Ricoh machines

If you can't fix a problem with a Ricoh machine, do not contact IT for assistance.  Contact Peter Thayer about a Ricoh machine issue and he will subsequently contact Ricoh directly for help.  To ensure that no one attempts to use a machine that needs to be fixed, tape on 'Out of Order' card on it.

To clear paper jams, follow the instructions on the Ricoh machine display screen.  

If a machine is in need of a toner cartridge replacement, do the following:

  1. Put the machine out of order
  2. Contact Peter Thayer to let him know that the machine needs a new toner cartridge.  He can take care of it the next day.     



  1. Place the document to scan face up in the document feeder or lift the document feeder and place it on the class at the desired orientation (portrait or landscape).
  2. Swipe your ID over the swipe unit or log in using your email address and password.
  3. Press the 'Scan' button.
  4. The next screen indicates your scan will be sent to your MC email account. It cannot be sent to any other destination. To proceed further, press the 'Scan' button.
  5. If you put your original in the document feeder: After you press 'Scan', the Ricoh machine will automatically scan and send it to your MC email account. If you placed your original on the glass: The Ricoh machine will scan the page and then give you the option of scanning more pages via the 'Scan more' button. When you have finished scanning all your pages, press the 'Send' button and the document will be sent to vour email account.
  6. Press the 'Log off' button.