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Legacy Library

Student Library Reference Assistant Resource Guide: Wifi

Contacting the IT Help Desk

TEXT-A-TICKET (740) 530-4376


Phone (in case you want to speak to the Help Desk representative):

Please include the following in your message:

  • Building location
  • Area of library or room number
  • Computer number (look for sticker on the CPU)
  • Description of problem

Message example:
"I'm one of the student workers at Legacy Library. Computer WD16200 in the 1st floor information commons is frequently freezing. Thank you."


Before you help someone connect to the campus network, ask if they have a campus email address. If they don't, a guest pass will have to be created for them by a library staff member.


Part 1: Connect to the campus network

  1. From the list of available networks that appear on your device, choose MariettaCollege
  2. When asked for a security code, enter marietta (must be all lowercase)

Part 2: Register the device

Registering Laptops

Instruct patron to do the following:

  1. Open a browser and go to
  2. When the network log in screen appears, enter your campus email username/password or guest user network username/password.  If the login is successful, you are good to go.

Registering other devices, such as smartphones and tablets

Instruct patron to do the following:

  1. Open a browser to
  2. Log in using your campus email username/password or guest user network username/password.  
  3. Click ‘Add’.
  4. Enter the MAC address for your device.  (Search the Internet for instructions on how to find the MAC address of your particular device.)
  5. Provide a brief description/name of the device you are registering.

Access to campus printers is not available through the wireless network on personal devices.

For more help, contact the College's IT Department (text | phone | email).